Standards & Warranty

Our Standards


BENCHMADE IN HIGH POINT, NORTH CAROLINA

Frames

  • All frames are built to Contract Grade Standards, meaning they’re meant to last for a very (very) long time.
  • Constructed of a Combination of Kiln Dried & Mixed Hardwoods and Engineered Hardwood
  • Joint Construction Consists of Dado or Dowel Joints Glued Together with High-Solid Poly Vinyl Adhesive and Reinforced with Corner Blocks and Screws at Critical Stress Points
  • Tire Wires on Back and Seat Springs for Additional Support (Tight Back Frames)
  • Decorative Wood Legs can be Easily Removed for Mounting, Dismounting.

Foam

Foam density 1.8 - 2.0, fiber wrapped cushions


CertiPUR-US certified foams are:

  • Made without formaldehyde
  • Made without ozone depleters
  • Made without phthalates regulated by the U.S. Consumer Product Safety Commission
  • Made without mercury, lead and other heavy metals
  • Low VOC (volatile organic compound) emissions for indoor air quality (less than 0.5 parts per million)
  • Screened for relevant chemicals, including flame retardants, that are classified as carcinogens, mutagens or reproductive toxins and are harmful to human health.

Standard

  • Sinuous spring seat unit
  • Seat cushion cores are 2.0/28 oz poly foam wrapped in Dacron fiber
  • Back cushions are wrapped and filled with premium 15-denier poly fiber
  • 100% Dacron polyester fiber back cushion encased in a channel ticking with separate compartments to prevent fiber down fall

8-Way Engineered Spring Unit

8-Way Engineered Spring Units are custom engineered specifically for our frames and cushions to create the most comfortable “sit” and ride. Eight-Way Tied engineering is known throughout the world for its incredibly long-lasting durability. The US manufacturer that supplies our coils is a 125 year old company who specializes in the science of coil seating.

Generation Spring Seat

Our Generation Spring Seat Cushion contains the best of both worlds in both comfort and durability. A 1.8, or better density, foam core with 14-gauge springs inside, ensures every “sit” is as comfortable as the last for years and years.

Trillium Back Pillow

Trillium three Channel luxurious Down-Like Back Cushions. Sewn in a non-woven down proof ticking, trillium, a man made, 100% hypoallergenic fiber, closely emulates the characteristics of down and provides an ultra-dense, soft, yet cushy feel.

Trillium Wrapped Seat Cushion

Trillium wrapped seat cushion - a luxurious Down-Like seat encasing that is sewn in a nonwoven down proof ticking. Trillium, a man made, 100% hypoallergenic fiber, closely emulates the characteristics of down and provides an ultra-dense, soft, yet cushy feel.

Our Warranty


Limited Lifetime Warranty on Frames & Springs

  • JP Home Furnishings warrants all frames against warping or breakage for the lifetime of the product.


  • JP Home Furnishings warrants all seat spring coil units against failure and loss of resiliency for the lifetime of the product.

One Year Warranty on Fabric (Manufacturer)

  • JP Home Furnishings warrants all fabrics for a period of one year to the extent of the warranty provided to JP Home Furnishings by the original fabric supplier. In general, fabric manufacturers do not warrant for pilling, shading, fading, shrinkage, wrinkling, or stretching, so those properties are not covered under this warranty.

7 Year Warranty on Foam Cushion Cores and Trillium Wrap Seat / 15 Year Warranty on Generation Spring Seat Cushion

  • JP Home Furnishings warrants all seat foam cores against loss of resiliency for up to 7 years after purchase. (The seat foam core refers to the foam core of the cushion, not the fiber wrap or the fabric or leather casing.)


  • Loss of seat foam core resilience should not be confused with a slight softening of seating foam that will occur as a result of normal use.

Whitewood Industries Family of Brands